Thursday, 23 February 2017

Understanding hashtags in

Applies To: Outlook on the web for Office 365 Business

In Outlook on the web and you can tag words or phrases in email messages and calendar events to indicate a link between the various items. For example, if you're planning an event, you can add the #conference hashtag to emails, events, and meetings. To see all items with the #conference hashtag, you can choose the hashtag. Outlook on the web and will show you all items with that hashtag in one place.

Add hashtags to email messages or meeting requests

  1. Type a hashtag # symbol in the Subject line or the body of an email message or calendar event, and without adding any spaces, enter the name of the tag. A list appears containing tags that already exist, choose from that list, or create a new tag.

Choose a tag from the list

  1. Type the message you want that person or group to receive.
  2. Finish creating your email message or calendar event, and click Send.
Search for all items with a hashtag
To display a list of all items with a hashtag, select the hashtag in an email message or calendar event. Outlook on the web and will display a list of all items with that hashtag.

How to Restore deleted email messages in

With, you can recover email that might have been accidentally deleted from your inbox.

Recover deleted email
  1. In the left pane of the window, select the Deleted Items folder.
  2. At the top of the window, select Recover deleted items.
A screenshot of the Recover Deleted Items button.

A dialog box opens with the list of deleted items. Choose the items you want to recover, and select Recover > OK.

A screenshot of the Recover button.

TIP: To choose multiple items, press the Ctrl key as you select each message. Or, select the first item, press and hold the Shift key, and then select the last item

Recovered messages are returned to your inbox. You can also recover calendar items, contacts, and tasks in this way.

  • Items removed from your Deleted Items folder are recoverable for 30 days.
  • Email is automatically removed from the Junk Email folder after 14 days and is not recoverable.
  • If you don't see the deleted messages you want to recover, they have probably been permanently removed from the Deleted Items folder or Junk Email folder. We don't recommend that you use either of these folders to store your messages. If you want to store your messages in folders other than your Inbox, see Working with message folders.
  • It's not possible to recover messages deleted from child accounts. This way, parents can be confident that when they delete messages from their children's accounts, they stay deleted.
  • To keep your account active, you must sign in to the account at least once every 365 days. After 365 days of inactivity, your email will be deleted and cannot be recovered.

Stop from emptying your Deleted Items folder each time you sign out

Outlook may empty your Deleted Items folder each time you sign out (not exit). To change this:
  1. Go to Settings The Settings button. > Options.

A screenshot of the Settings button.

  1. Select Message options, and unselect Empty the Deleted Items folder when I sign out.

Purge your Deleted Items folder

For increased security, you can also purge items from your Deleted Items folder to remove them completely.
  1. In the left pane of the window, select the Deleted Items folder.
  2. At the top of the window, select Recover deleted items.
A screenshot of the Recover Deleted Items button.

A dialog box opens with the list of deleted items. Choose the items you want to purge, and select Purge > OK.

A screenshot of the Purge button.

IMPORTANT: Purged items can never be recovered.

Wednesday, 22 February 2017


Earlier this year we introduced the new, which helps you focus on what matters, collaborate effortlessly, and get more done. As part of the upgrade, we are also moving accounts to a more secure and reliable infrastructure. The upgrade impacts all Outlook, Hotmail, Live, or MSN email accounts.
Once your account has been upgraded, you’ll need to reconnect Outlook 2016 or Outlook 2013 to your account to ensure the best experience and fix issues. To check if your account has been upgraded, login to your account through a web browser and compare your mailbox with the images below.

Mailbox Pre-Upgrade menu bar
Mailbox Post-Upgrade
Outlook Mail menu bar
If you do not reconnect your upgraded email account, you will soon no longer be able to send or receive emails via your desktop version of Outlook 2016 and 2013 until you reconnect. Additionally, by not reconnecting, you may experience email and calendar sync issues that will be resolved once you reconnect. You will still be able to send and receive emails via the web on
For detailed instructions and help on how to reconnect your account, please visit this article.
NOTE: This change only affects any accounts you are accessing via Outlook 2016 or Outlook 2013. You do not need to reconnect to your other email accounts, such as Office 365, Exchange, or other third party email accounts. You can also continue to send, receive, and access email from your account on the web via any popular web browser.


Applies To:
For only $19.95 USD a year (or the equivalent in local currency for countries other than the U.S.), you'll see no graphical ads in your inbox with Ad-free
If you previously used Hotmail Plus, your account was automatically upgraded to Ad-free
What you get
·        No account expiration    You don't need to log in to keep your account active as long as your Ad-free subscription is current.

·        No graphical ads    There are no graphical ads in Ad-free—all you see is your email, photos, and documents.

·        Technical support    If you have a problem with your account, we'll be there to help with technical support at no additional charge.

Tuesday, 21 February 2017

Change Format for Notes in Appointments

Administrators have the ability to set plain text or HTML as the default format in the Notes field in Calendar items. The ability to change the format of the Notes field was added in an update, with the default format set to HTML, but the default can be changed to Plain Text, RTF, or HTML by editing the registry.

change Appointment Notes format

This will not affect the ability to change the format in any appointment or meeting, it only sets the default format for new Calendar items.
  1. Open the registry editor and browse to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\Calendar
  2. Right-click on the calendar key and choose New > DWORD.
  3. Type or paste CalendarEditorPreference as the DWORD name then press Enter.
  4. Right-click on CalendarEditorPreference, and choose Modify.
  5. In the Value data box, type one of the following values (as Hexadecimal) and click OK.
    10000 for Plain Text format
    20000 for HTML format
    30000 for Rich Text format
add CalendarEditorPreference dword to registry

6.Close the registry editor and restart Outlook for the setting to take effect.

How to reduce space between mailbox in Folder Pane, Outlook 2013

It is because Outlook 2013 defaults to the iPad mode so there will be more space between folders for the fingers.  If you right-click on the down arrow by the Quick Access Toolbar in the upper left corner, then select Touch Mouse mode, it will put the little icon on the panel.  Then select the icon and select Mouse Mode.  That will close up the panels considerably.

You receive the "0x80004005 : The operation failed" error message when you receive new e-mail messages in Outlook

 You receive the "0x80004005 : The operation failed" error message when you receive new e-mail messages in Outlook
Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.

When you manage e-mail with Microsoft Outlook, you may experience one or more of the following symptoms:
•When new e-mail messages arrive in your Inbox, you may receive the following error message:
Sending and receiving reported error "0x80004005" : The operation failed.
•When you send e-mail messages, you may receive one of the following error messages:


This issue may occur if you are using Norton AntiVirus with the script blocking feature enabled.


To resolve this issue, visit the following Symantec Web site to obtain either an updated version of Norton AntiVirus or to receive help with the reconfiguration of Norton AntiVirus:
To work around this issue, use one of the following methods:
Method 1: Disable Script Blocking in Norton AntiVirus
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
In Norton AntiVirus, turn off the "Enable script blocking" feature.

For more information about how to do this, view your product documentation or contact Symantec Corporation.

Method 2: Disable New-Mail notification in Outlook
Note This resolution may help with the issue with new e-mail, but it does not fix the issue with sending e-mail messages.

To disable New-Mail notifications, follow these steps:
1.In Outlook, click Options on the Tools menu, and then click the Preferences tab.
2.Click E-mail Options, and then click to clear the Display a notification message when new mail arrives check box.

3.Click OK two times.

Please feel free to leave a comment in case if the issue resolves or if you have any questions.