Saturday 12 July 2014

Microsoft Office 2013 fails to start, "Something went wrong."

Microsoft Office 2013 fails to start, "Something went wrong."

Resolution :

  1. Tried to open any office application in application safe mode by opening run command and type WinWord /safe
  2. If it opens which means that there is a 3rd party addin which is causing the issue.
    1. Disable addin by following steps
    2. If the application works fine safe mode, try disabling the add ins for the application and check the result,
      • Click the File tab.
      • Go to Options.
      • Click Add-ins.
      • Select or clear the options that you want. I would suggest to disable all the add ins.
  3. Try opening Office application, if the problem persists.
  4. Try repairing Office (Use Online repair) from Program features.
  5. if you are not able to repair Office try uninstall Office by running the FIX from Microsoft Website http://support.microsoft.com/kb/2739501/en-us
  6. Reboot the machine.
  7. Sign in to your account page , and then click the Install button to reinstall Office on the same PC. If you purchased Office with a DVD, use the DVD and product key that came in the product packaging to reinstall it.

Office 2013 : My accounts page shows blank when you try to redeem Office 2013

My accounts page shows blank when you try to redeem Office 2013

Resolution :

Reset Internet Explorer :

  1. Manually open the Reset Internet Explorer Settings dialog box
  1. Close all Internet Explorer and Explorer windows that are currently open.
  2. Start Internet Explorer.

    Note If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
  3. On the Tools menu, tap or click Internet options. If you don't see the Tools menu, press Alt.
  4. In the Internet Options window, tap or click the Advanced tab.
  5. Tap or click Reset. If you're using Windows Internet Explorer 6, click Restore Default.
  1. In the Reset Internet Explorer Settings dialog box, tap or click Reset.

    Note Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
  2. When Internet Explorer finishes applying the default settings, tap or click Close, and then tap or click OK.
  3. Exit and then start Internet Explorer.
Notes
  • If you close all visible windows, but still get an error message when trying to reset, you might have processes running that are not visible. Restart Windows, start Internet Explorer, and try resetting again.
  • If you cannot start Internet Explorer, you can open the settings window by pressing Windows Key + R, typing inetcpl.cpl in the Run box, and then pressing Enter. After the window is open, follow the steps that are described in the "How to reset Internet Explorer settings" section
Open Internet explorer in in private browsing mode :
       
         Right Click on Internet explorer icon from the task bar and click on "Start in private browsing
         Browsing Mode, or you may open Internet explorer and Pres CTRL+SHIFT+ P.

Go to https://office.microsoft.com/MyAccount

Log in using your Microsoft account  if you don't have a Microsoft account sign up for a Microsoft account.

Click on activate Office now and type your 25 digit product key , click on get started > select the language and click on install now.



 

Microsoft Office and Outlook specialist: Solved :Unable to install Office 2010 on windows XP, Windows vista 32 Bit, 64bit and Windows 7 32 Bit, 64 Bit Error : Set up encountered an error needs to be closed.

Microsoft Office and Outlook specialist: Solved :Unable to install Office 2010 on windows XP, Windows vista 32 Bit, 64bit and Windows 7 32 Bit, 64 Bit Error : Set up encountered an error needs to be closed.

Unable to install office 2013 Error : "Something went wrong"

Unable to install office 2013 Error : "Something went wrong"

Resolution :

Please click on link and follow the steps mentioned in the article.

http://support.microsoft.com/kb/2827031

If the steps mentioned above the article does not fix the issue.

Try This :

  • Try to enable hidden admin account.

Enable Built-in Administrator Account
First you’ll need to open a command prompt in administrator mode by right-clicking and choosing “Run as administrator” (or use the Ctrl+Shift+Enter shortcut from the search box).
If you are in Windows 8.x you can right-click on the Start button and choose to open a command prompt that way.
Now type the following command:

net user administrator /active:yes
You should see a message that the command completed successfully. Log out, and you’ll now see the Administrator account as a choice. (Note that the screenshots are from Vista, but this works on Windows 7 and Windows 8)
You’ll note that there’s no password for this account, so if you want to leave it enabled you should change the password.

Reinstall Office 2013 or Office 365. To reinstall Office 365, follow these steps:
  1. Go to http://www.office.com/myaccount , and then log on to your account that has Office 365 subscription.
  2. Click Install to install Office 365. Reinstalling Office 365 on the same computer will not decrease your number of available installs.
Once the installation is complete if you wish you can disable hidden admin account by following the steps mentioned below.
 
Disable Built-in Administrator Account
Make sure you are logged on as your regular user account, and then open an administrator mode command prompt as above. Type the following command:
net user administrator /active:no
The administrator account will now be disabled, and shouldn’t show up on the login screen anymore.